Crédit Agricole has launched a transformation program called Kosmos, in which 4,000 applications are to be migrated from one technological generation to a new generation.
This program provides an opportunity to create a department of specific business analysts dedicated to this migration.
Our achievements
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Definition of the transformation plan for a retail bank within the group (70 applications): mapping of the IT landscape, management of the application portfolio, design of a two-year project portfolio
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Defining the operational model for managing the transformation:
— Design of a method to model the complete project lifecycle by combining the PMBOK, Prince2 and Agile frameworks
— Definition of an operational model involving business stakeholders, the data office, the security office, and the digital factory
— Direct management of a set of projects
— Detection, implementation and integration of AI opportunities -
Team training, change management on projects
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Design of two new entities, the transformation office and the AI innovation office, including evaluation of existing structures, definition of the operational model of each and their economic model
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Introduction of AI practices and methods to promote AI adoption and identify AI use cases in the design and implementation of business applications
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Optimization of the overall program cost by 25% through the consolidation of applications and decommissioning (reduction from 70 to 50 projects), while redefining the priorities of high-value projects through the adoption of AI
Client benefits
Our added value
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Ability to offer an expert with cross-functional skills: business, functional, UX, AI and technical
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Ability to define and lead a transformation plan involving internal and external teams
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Analytics expertise
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Ability to imagine and implement the operational transformation model